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INFORMATION TECHNOLOGY

REQUIRED TECHNOLOGY FOR ADMISSIONS

Technology is a regular part of the Logan University experience. Classrooms are outfitted with modern audiovisual equipment, and the buildings are blanketed in high-density Wi-Fi, the computer lab offers state-of-the-art printing and computing services, and the Assessment Center provides a high-tech environment to develop doctor/patient skills.

Although it will vary from class to class, students should expect some level of technology use in all their coursework. Logan students regularly bring mobile devices and laptops to campus to assist in their studies and should always check each course syllabus for any specific technology requirements. The ability to use classroom technology is an expectation of each Logan program.

ONLINE AND HYBRID COURSES

Logan University’s online and hybrid courses use the Canvas learning management system to deliver course content, facilitate communication, and conduct classroom activities. While students can access Canvas via a mobile app, students should note that not all content and all functionality is supported through the mobile app and students will need to access the full Canvas course through a web browser on a Windows or Mac supported operating system.

Canvas requires supported hardware, a supported operating system, and a supported and up to date web browser.

Chrome is the preferred browser for Canvas. Safari and Firefox are supported. Internet Explorer is not recommended for use with Canvas. An up-to-date Flash Player and Java Plugin (free download) are required to view some of the content in Canvas. JavaScript must be enabled to run Canvas.

Operating Systems

  • Windows 10 and newer

  • Mac OSX 10.14 and newer

  • Linus-Chrome OS

Mobile Operating System Native App Support

As of January 5, 2019, Android apps require version 6.0 or later and iOS apps require version 13 or later. All Android and iOS both support the two most recent versions of their respective operating systems.

Computer Speed and Processor

  • Use a computer 5 years old or newer when possible.

  • 4GB of RAM

  • 2GHz processor

Recommended computer hardware

  • 2+ GHz processor

  • 8GB+ RAM

  • 80GB+ hard drive

  • Cable/DSL broadband connection or better

  • Speakers or headset with microphone

  • Web camera

Internet Speed

A high speed wired or wireless connection is recommended.

*Students in online courses must have the ability to download and run third party programs/software on their system.

DOCTOR OF CHIROPRACTIC IPAD

All students entering the Doctor of Chiropractic program are required to bring an iPad for classroom use. Along with general productivity and note taking, students will use their iPads to take their tests through the ExamSoft system. The iPad should be a 9.7-inch diagonal display device and must meet the following technical requirements:

  • iPad 5+, iPad Air+, iPad Pro.

  • Able to run iOS 12, 13, or 14. (only genuine versions of iOS are supported).

  • Wi-Fi capable (cellular data is not required).

  • Have a 30 percent charge or greater to commence an exam.

  • Have at least 500 MB of free space to commence an exam.

  • Have not been ‘jail broken.’

While older model iPads are currently supported by ExamSoft, this may change at the vendor’s discretion. Students are encouraged to bring a current model iPad for best performance and to retain the device’s usefulness for testing as long as possible. iPad Minis are not recommended because the smaller screen size may place students at a disadvantage when testing or viewing educational material. Detailed system requirements for iPads are available from ExamSoft’s support site.

*Students should always check each course syllabus for course specific technology requirements.

INFORMATION TECHNOLOGY ACCEPTABLE USE POLICY

This Acceptable Use of Technology Resources Policy explains the acceptable and unacceptable uses of Logan University’s technology resources. It applies to all users of Logan’s technology resources.

TECHNOLOGY RESOURCES ARE FOR EDUCATIONAL AND UNIVERSITY BUSINESS USE

Logan purchases and provides access to technology resources (equipment, software, and services) for use by the staff, faculty, and students. The primary purpose of these technology resources is to support Logan’s educational mission and enable day-to-day University operations.

These technology resources include, but are not limited to:

  • Computers

  • Software

  • Internet access

  • Online services

  • Databases

  • Telecommunications equipment

  • Networking equipment

  • Monitors/Projection

USE MUST BE LEGAL AND ETHICAL

Technology resources must only be used for lawful purposes. Users of Logan’s technology resources must follow all federal, Missouri, and other applicable laws. Examples of applicable laws include, but are not limited to, the laws of defamation, privacy, copyright, trademark, obscenity, and child pornography. Users must follow the University policies for student, faculty, and staff conduct, and any contractual or license requirements.

Technology resources may not be used for any purpose that is illegal, immoral, unethical, dishonest, damaging to the reputation of the University, inconsistent with the mission and values of the University, or likely to subject the University to harm. Users should avoid nuisance emails such as chain letters, and never use University technology resources to post, view, print, store or send obscene, pornographic, sexually explicit, harassing, or offensive material.

USE MUST BE AUTHORIZED AND SECURE

All Logan community members are responsible for their own use of the University’s information technology resources, both on and off campus. Users must maintain good habits of personal safety and privacy while accessing the Internet and are responsible for ensuring that their activities do not endanger, impede access to, or threaten the privacy or security of others’ information or systems.

Users must only access the technology resources they are authorized to use and only use them in the manner and to the extent authorized. All users must respect the privacy of other users and their accounts, regardless of whether those accounts are securely protected. Users may only use the accounts, passwords, and access they have been assigned. Credentials may not be shared, transferred, or used by other persons.

USERS MUST RECOGNIZE THAT RESOURCES ARE SHARED

Because Logan’s technology resources have a limited capacity and are shared by all users, staff, faculty, and students must restrict their use of the resources to what is needed for authorized activities. Users must not consume such an unreasonable amount of technology resources that they degrade the resources for other users. If necessary, Logan may require users of technology resources to limit or refrain from specific uses.

USERS MUST RECOGNIZE THAT RESOURCES ARE NOT PRIVATE

Logan’s technology resources are not private. The University reserves the right to inspect the activities, communication, and accounts of individual users of Logan’s technology resources as needed and without notice, except as prohibited by law.

At its discretion, the University may use or disclose the results of any inspection, including the contents and records of individual communications, to University personnel, third parties, or law enforcement agencies.

The University may inspect its technology resources when it determines it is necessary, including, but not limited to, the following:

  • To protect the integrity, security or functionality of the University or other technology resources, or to protect the University from harm.

  • If there is reasonable cause to believe that a user has violated, or is violating, any Logan policy or applicable civil or criminal law.

  • If an information technology resource is experiencing unusually excessive activity.

USE MUST BE COMPATIBLE WITH LOGAN’S MISSION

Logan’s technology resources may not be used for commercial purposes or for personal financial or other gain. Examples of prohibited behavior include, but are not limited to, engaging in sales activities, running a business, or advertising. Political activities are not permitted. Examples include organizing or participating in a political meeting, rally, or demonstration; soliciting contributions or votes; distributing material; and surveying or polling for information connected to a political campaign.

The University permits occasional personal use of technology resources on a limited basis. Such use must not consume a significant amount of Logan’s technology resources, interfere with job performance or with other University responsibilities, interfere with the efficient operation of the University or its technology resources, and must be otherwise in compliance with Logan policy.

USE MUST RESPECT COPYRIGHT

Users of Logan’s technology resources must honor the rights of copyright owners and not participate in the unauthorized use, distribution, or reproduction of copyrighted materials, including but not limited to music or video files. The University investigates any claims of possible copyright infringement taking place through its computer networks.

Users who violate copyright law, including the use of peer-to-peer networks, may be subject to civil or criminal liabilities.

LOGAN WILL ENFORCE THIS POLICY

Access to Logan’s technology resources is a privilege. Abuse of the privilege may result in disciplinary procedures and/or legal action as described in Logan’s policies and handbooks. In some situations, Logan may be required to immediately disable technology resources and suspend access privileges where unacceptable use is severely impacting system performance or security.

COPYRIGHT INFRINGEMENT POLICY AND SANCTIONS

Courses, regardless of delivery, include the use of oral, written, and visual presentations that are the intellectual property of the faculty and institution. These presentations may not be recorded or copied without prior permission of the faculty member. These presentations are for use by currently enrolled students at Logan University only and are not for distribution.

The use of copyrighted materials for instructional purposes must be done in compliance with the U.S. copyright law. For information on the correct use of copyrighted materials, please see the Logan University Copyright Policy.

Unauthorized distribution of copyrighted materials, unauthorized peer-to-peer file sharing, and illegal downloading or unauthorized distribution of copyrighted materials using the University’s information technology system are considered violations of the institution’s Code of Academic Conduct. Students found guilty of such behavior are subject to sanctions including but not limited to reprimand, probation, suspension, dismissal, disciplinary consultation, as well as other sanctions deemed appropriate by the University.

Unauthorized distribution of copyrighted materials, including unauthorized peer-to-peer file sharing, may subject students to civil and criminal liabilities, which are summarized below.

Copyright infringement is the act of exercising, without permission or legal authority, one or more of the exclusive rights granted to the copyright owner under section 106 of the Copyright Act (Title 17 of the United States Code). These rights include the right to reproduce or distribute copyrighted work. In the file-sharing context, downloading or uploading substantial parts of a copyrighted work without authority constitutes an infringement.

Penalties for copyright infringement include civil and criminal penalties. In general, anyone found liable for civil copyright infringement may be ordered to pay either actual damages or “statutory” damages affixed at no less than $750 and no more than $30,000 per work infringed for “willful” infringement. A court can, in its discretion, also assess costs and attorneys’ fees. For details, see Title 17 United States Code, Sections 504, 505.

Willful copyright infringement can also result in criminal penalties, including imprisonment of up to five years and fines of up to $250,000 per offense. For more information, please see the website of the U.S. Copyright Office at www.copyright.gov.

INFORMATION TECHNOLOGY SUPPORT & SERVICES

Logan University provides access to a wide variety of technologies to enhance productivity and enrich students’ time at Logan. From the campus Wi-Fi to the computing and printing resources in the Learning Resources Center, the Information Technology Services department provides support for those services through its Helpdesk, which can be contacted in a number of ways.

HELPDESK

The IT Helpdesk is available in person, by phone, or e-mail and is staffed from 7 a.m. to 5 p.m. Monday through Friday. 

ROOM 258 ADMINISTRATION

BLDG Phone: 636-207-2475

Email: Help@logan.edu

While the department does not offer repair services for personal devices, the IT Helpdesk is available to assist with the setup, configuration, and troubleshooting of the technology services Logan provides. Additional IT information and resources are available online at www.logan.edu/it.

LOGAN UNIVERSITY EMAIL

All students are provided with a Logan University email account through Microsoft 365 (https://outlook.com/logan.edu) Once a student has been admitted by the University, their email account is created and instructions for access are sent to the student’s personal email address.

Students are advised to check their Logan email regularly, since official institutional communication from faculty, Student Affairs, Financial Aid, the Registrar’s Office, and other departments is conducted through Logan email accounts.

For ease of access, students can set up their Logan e-mail on mobile devices. Directions to set up your e-mail on multiple device types can be found at www.logan.edu/it.

MICROSOFT 365 BENEFITS

In addition to its email and calendar service, the Microsoft 365 environment provides additional student benefits such as licensing for Microsoft Office and access to OneDrive (a large online storage area). All Logan University students are eligible for free licenses of Microsoft Office for as long as they continue to be an active student. Each student has five licenses that may be used for Office for iOS (iPhone or iPad), and Office for the Mac or Office for Windows. Microsoft 365 also provides 1 TB of online storage for files, photos, videos, notes, presentations, etc.

COMPUTERS

Logan University maintains a large number of computers for use by students on campus and in the satellite clinics. The lab includes networked computers with access to high-speed Internet, specialized academic software applications, educational materials, library resources and general productivity software.

PRINTERS

Multi-function print/copy/scan devices are available in the Learning Resources Center computer lab and are strategically located around campus and in the Health Centers to allow students convenient access. Students can also print wirelessly from mobile devices and laptops when connected to Logan University’s wireless network.

WIRELESS ACCESS

Logan University’s wireless network is available for students who have laptops or mobile devices with wireless capabilities. The network uses high-density equipment to provide the entire campus community with high-speed Internet service in all classrooms, throughout the main campus, and at the St. Peters clinic location. To access the wireless network, students must login with their Logan e-mail account and password.

SELF-SERVICE PORTAL

Logan University’s Self-Service Portal is the online gateway to academic and administrative services and information. By logging in to Self-Service, students can access their academic records including unofficial transcripts, current and past final grades, schedules, billing, contact information, attendance, and more.

ACADEMIC TECHNOLOGY

In addition to its general information technology services, Logan University provides specialized resources to support the University’s teaching and learning activities. The Academic Technology department provides direct support for these systems for on-campus and online students from 7 a.m. to 5 p.m. Monday through Friday. On-campus students are welcome to drop by room G37 in the basement of the Administration Building for support, and all students are welcome to call or email for support:

ROOM G37 ADMINISTRATION BLDG

Phone: 636-230-1779

Email: AcademicTechnology@logan.edu

LEARNING MANAGEMENT SYSTEM (CANVAS)

Canvas is Logan University’s Learning Management System. It is used to deliver course material and services for on- campus and online classes. All Canvas courses are password-protected, limiting access to the instructor and registered students. Canvas offers a variety of features to support teaching and learning, including announcements, document distribution, gradebook, discussion forums, messaging, videos, assignments, quizzes, testing, and links to other resources. In addition to the department’s regular support services, Logan offers extended support for Canvas through phone and chat services that are accessible 24/7. From within the application, click on the help icon in Canvas.

Canvas is available at logan.instructure.com.

EXAMSOFT: DOCTOR OF CHIROPRACTIC

Logan University uses the ExamSoft system as a secure digital testing environment to administer exams and quizzes for students in the Doctor of Chiropractic program. Students must have an iPad with the Examplify app installed to access the testing environment and download and submit completed tests. Students in the Doctor of Chiropractic program receive assistance installing and configuring Examplify during orientation. Please refer to the section for Doctor of Chiropractic iPad requirements.

FREQUENTLY ASKED QUESTIONS

Additional Information Technology resources, tip sheets, and answers to frequently asked questions are available online at: www.logan.edu/it. For more information about Academic Technology Services, see its web page at: www.logan.edu/ats.